Parking
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Payments online
You can now pay your parking ticket and bus lane
infringements online! Please take the time to read this information, and
find out everything you need to know about this new service.
As this is a new service we would like your feedback. Once you have
completed the payment process if you have suggestions or comments please
complete this online feedback form.
Using this service
| What you can pay: |
- Parking tickets and bus lane infringements.
- One or multiple tickets.
- Payment must be made in full, and can only be made if the ticket has
not been referred to the courts for prosecution.
|
| How you can pay: |
- By the following credit card types:
- Visa
- MasterCard
- Diners Club
- American Express.
|
| You will need: |
- Your parking ticket or bus lane infringement notice number
- for
parking tickets this starts with
a P followed by seven numbers, eg P1234567
- for bus lane infringements
this starts with a T followed by seven numbers, eg T1234567.
- Your vehicle registration number, eg AB1234.
- Your credit card details.
|
| Instructions: |
- Read the terms and conditions for
transaction processing services.
- Click on pay
online, this will open a new window.
- You will find step by step instructions as you go through the payment
process.
- At the end you will be given a reference number. Receipts for online
payments are not available, however you can either print the screen or note
down the details for future reference.
- Close the browser window when you are finished.
When using the service we recommend that you use the navigation buttons provided within the screens. Use of
the 'enter' key in some screens may have
unexpected results.
|
What to do if you have a problem
While using the online payment service, you may experience errors if:
- your ticket was issued within the last 72 hours it may not be ready for
payment online
- your vehicle registration or ticket number details are incorrect.
If you experience any other problem, contact us for assistance. Please let us know the
following details:
- notice number of the infringement notice you were trying to pay
- payment amount
- where you were up to when you had a problem
- what error message you received.
Privacy and security
Find out about Auckland City's privacy and
security policies.
Contact us
Phone us on (09) 379-1344 or email us.
Please have your ticket number ready.
