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Parking tickets

Auckland City has introduced new technology for parking officers, complemented by a new-look parking ticket which is bigger and easier to read.

The ticket has been re-designed due to more advanced printers that can handle larger, better quality tickets and outline all payment options available, including payment methods.

Auckland City is responsible for balancing the demand for car parking with the supply of parking spaces. Increased traffic to the inner city and in some suburbs has increased the demand for parking across the city. Management and control of on street parking ensures the best use of road space, facilitates safe traffic flow, and ensures a fair turnover of on street parking.

Parking restrictions are used to encourage patronage of businesses and to ensure that parking facilities like loading zones operate properly. Off street parking in local shopping areas reduces traffic congestion.

If you have more questions, or this information doesn't answer your question, give us a call.


What is this ticket for?

Auckland City will issue you with an infringement notice if your vehicle (includes cars, trucks, motor bikes, etc) is illegally parked:

  • Over a maximum time period in a pay and display zone or any parking restriction.
  • In a pay and display area but you have not paid.
  • In an area restricted to certain vehicles and user groups eg buses, goods service vehicles.
  • Compromising the safety of other motorists or pedestrians ie broken yellow lines.
  • In a prohibited area eg footpath

Or, if your vehicle does not meet the legal requirements, eg:

  • A current Evidence of Vehicle inspection (formerly known as Warrant of Fitness) is not displayed.
  • A current licence (also known as a registration label) is not displayed.
  • It is a goods service vehicle (over 3500kgs), and it is parked during the hours of darkness without a visible red rear light.
  • Has a worn, smooth or damaged tyre.
  • Has unauthorised, deceptive or obscured licence plates or an unauthorised licence.

Auckland City can now also issue infringement notices for vehicles using bus lanes incorrectly.

Infringement notices will show:

  • The details of your vehicle.
  • The date and time the ticket was issued.
  • Where your car was parked at the time.
  • The alleged offence.
  • The fee.

The summary of rights which is printed on the reverse of the ticket explains your rights and obligations.


Payment methods

Parking fines should be paid within 28 days from the date the ticket was issued.

You can pay the amount due by:

  • credit card online
  • Telephone or internet banking

    Log into your own banking site and select "One off payments" and complete the payee information as shown below.

    Payee name AUCKLAND CITY
    Payee account number 03 0296 0156329 13

    Some banks have a three digit suffix. Please add a '0' in front of the '13' if three digits are required.

    Details to appear on payee statement

    Particulars  <Infringement no.>
    Code <Registration no.>
    Reference <Infringement no.>

We do not accept part payments.

  • cash, cheque or eftpos at any Auckland City Service Centre
  • posting a cheque to:

    Auckland City Council Parking Services
    Private Bag 92502
    Wellesley Street
    Auckland 1141

Cheques should be made payable to Auckland City Council and have the ticket number and vehicle registration number noted on the back. Please do not post cash.

  • Westpac counter payment is an option to customers who received a reminder notice. Westpac cannot accept payments without the bar-coded reminder notice. The reminder notice is sent if the infringement is not paid after the initial issued notice due date is reached (sent approximately 29 days after first notice)

    Once the due date on the reminder notice is reached, Westpac will not accept payments


Considering an appeal

A brief summary of your legal rights is outlined on the reverse of the infringement notice. Read it carefully together with the following information to find out if you would benefit from appealing.

Auckland City Council seeks to be fair in relation to infringement offences and will consider matters that you raise with us about the circumstances in which the infringement notice was issued. In some cases, the council may choose not to pursue the infringement any further. However, there are some circumstances that we are more likely to consider favourably than others.

You might want to write in if:

  • You had a medical emergency that prevented you from removing your vehicle
  • your vehicle was broken down and you could not move it
  • your vehicle was stolen
  • you were detained by the police.

Note: supporting documentation is required for all reasons above.

You would have very little reason to write in if:

  • you lost track of time or the reason why you parked in a particular place took longer than you expected, e.g. hair appointment
  • you did not see the sign
  • you did not understand the parking sign
  • you have a permit but were not displaying it at the time
  • you went to get change for the pay and display machine (you are only entitled to five minutes for this)
  • your pay and display receipt or permit was not displayed correctly before leaving your vehicle.
  • you had to use the toilet
  • you were picking up or dropping off a passenger
  • other vehicles were parked illegally or inconsiderately
  • you were unaware your licence label or evidence of inspection (WOF) sticker had expired.

Explanation not accepted by Auckland City

If you've written to us to request a review, and the outcome is that Auckland City hasn't accepted your written explanation, the following options are available to you:

  1. Pay the infringement fee without any additional charges.
    • If you accept that you are guilty and pay the infringement fee before the notice is lodged at court, no further action or additional court administration costs will be incurred.
  2. Send a written submission to the district court.
    • Sending a written submission means that you do not appear in court.
    • This option is the only one available if you wish to plead guilty but feel you have good reasons that may excuse you.
    • Your written submission and any previous correspondence you may have sent to Auckland City will be forwarded to the court on your behalf. If you have additional supporting evidence, include it with your request for a submission hearing.
    • Justices of the peace will consider your submission in chambers and you will be notified of their decision by mail.
  3. Appear in court for a defended hearing.
    • A defended hearing is when you believe you are not guilty.
    • The hearing requires you to appear at court at 10.00am on the specified day.
    • The court clerk will read out the defendants' names and when your name is called you will be asked to make your plea. Once you have pleaded not guilty your case is usually heard the same day.
    • Justices of the peace will consider what you and Auckland City's prosecutor and witness (usually the parking officer who issued the infringement notice) have to say before making a decision. If you have a witness or witnesses that you want to appear on your behalf please make sure they are at court on the day.
    • If you request this option you will be served with a notice of hearing, giving full details of when you are required to appear in court.

If you plead guilty (option 2) or are found guilty (option 3) of the offence, the court will order you to pay the fine and any other costs ordered by the court. If you choose either of these options, please write to us with the following information:

  • full name (initials not accepted)
  • postal address or address where notice of hearing may be served
  • date of birth
  • whether you would like a written submission hearing or a defended hearing
  • infringement notice number(s)
  • vehicle registration number
  • date and signature.

Understanding your parking ticket


Notice No. Registration Type Make Date/Day Time/Officer Locality Restriction Start date/Start time End date/End time Offence Infringement feeParking ticket.
Parking ticket
1 Notice No
Number of the infringement notice.
2 Registration
Registration number of the car.
3 Type
Vehicle type.
4 Make
Make of the vehicle.
5 Date/Day
Date and day the notice is printed.
6 Time/Officer
Time the notice is printed and the officers warrant number.
7 Locality
Location of the stationary vehicle.
8 Restriction
Type of restriction, eg Parking 60 minutes.
9 Start date/Start time
Start date and time the officer first notes the offence.
10 End date/End time
End date and time of the offence.
11 Offence
Offence committed.
12 Infringement fee
Amount charged.
Copyright © 2009 Auckland City Council. All rights reserved.