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Plans, policies and reports

Rosebank Business Centre Report

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Appendix Eight: Some Representative Quotes

Any future plans "No."

To export (Q.10)

"Not immediately."

"No – glass is mainly made overseas."

"No – we have no need as it can all be done direct from Thailand."

"We only service in NZ. Parent Company is in Australia."

Transport issues affecting the area (Q.16)

Parking

"Parking is impossible."

"The parking requirements per site for staff is excessive and holding back building development."

Council

"Totally inadequate, no planning or management."

"Council does not listen to those at the coal face or follow instructions, they halved road widths and wonder why congestion occurs. Private enterprise would not survive those strategies."

"Rubbish disposal, recycling and street cleaning should always be left to outside business hours."

"Specifically Rosebank Road should be widened with a centre Island for right turning traffic."

Access

"Rosebank Road very busy particularly peak periods – access in and out of driveway can be difficult with delays getting onto motorways and through areas near schools particularly bad at those drop off/pick up times."

"Customers prefer not to visit, however, when picking up mail and banking etc they will call in on the way past."

"Road not wide enough for traffic, trucking, turning."

"Access to and from North Western is limited and creates a bottleneck."

"Faster and easier access to Airport (Mangere) is vital."

Crossing

"It is difficult crossing Rosebank Road to gain access to the Patiki Road Motorway on-ramp/off-ramps, particularly given the lay-out of this area of Rosebank Road which incorporates bends which obstruct the ability to see on-coming traffic in both directions."

Congestion

"Severe Congestion."

"Congestion is the one major factor affecting the business, not just peak hour times but from 6:30am to 5:30pm."

"Rosebank Road is busy, but workable except between 4pm and 5pm when traffic goes into rush hour mode."

"Rosebank Road is far too congested and dangerous for anyone trying to cross let alone children. It should have no parking times in the morning and evening and try to make it 2 lanes each way."

"Central city congestion is impacting on our service providers with delays and extra costs."

"Roads are hopelessly congested making commuting to any parts of the Auckland area difficult."

Other

"Public transport could be improved e.g. Most staff now use cars, as they had to catch 2 buses."

"Domestic Air Travel via Hobsonville Airbase would be great. Why go to Mangere across town, if we could go via H'ville!"

Location advantages (Q.18)

Parking

"Parking, hassle free."

Access

"Access to motorway."

"Easy access for customers."

"Accessibility to staff."

"We are easily accessible for most carriers."

Proximity

"Close to testing station. Service Station open 24 hours."

"Location"

"7 minutes from city."

"Close to target market."

"Close proximity to some major customers."

"Close to CBD."

"Close to Port."

"Close to home."

Workforce

"Good local workforce."

"Close to major administrative resource pool."

"Easy to attract staff."

"90% of staff are West Auckland based."

Land

"Room to enlarge premises if needed."

"More space for containers."

"Fantastic Environment."

"Nice view."

Other

"Other similar businesses in area."

"Cost effective overhead structure."

"Maximum street exposure."

"Design built requirements"

"Central to Auckland, close to motorway, short time to get to work if travelling against traffic, close to Schneider Electric – relatively cheap rent."

"Availability of engineering supplies and services in local area."

Location disadvantages (Q.19)

Parking

"Parking (Rosebank Road, No parking)."

Access

"To close to roundabout, narrow road, no footpaths!"

"Rosebank Road difficult to get onto."

"Those trying to get here from South Auckland and North Shore during peak times."

Congestion

"Heavy traffic on road 8-8:30am and 3-5:30pm."

"Traffic congestion."

"Congestion on NW Motorway."

"Rosebank Road is becoming increasingly congested negating to some degree motorway access."

Public Transport

"When employing it's a plus when they don't have a car and come by public transport."

"Staff bus services not suitable after 4:30pm."

"Poor public transport facilities for employee's."

Security/Safety

"Security (No Police security of patrols)."

"Safety Issue re: Rosebank off ramp (re: turning in and out of our business, vehicle speed coming off ramp)."

Other

"None at the moment."

"Nil – except site may be too big for us now."

"Location compared to Port or Airport."

"No more land to expand too."

"90% of staff are West Auckland based."

Other locations "Albany."

in Auckland

(Q.20)

"Rodney: Ease of dealing with that local body. Simple to make appointments and these appointments are kept. When requesting visits from local body personnel, very efficient, on time every time."

"This was the best suitable location to be in. CBD would have been our first choice."

"Happy here."

"Anywhere between CBD and Avondale to suit staff. Anywhere between Mount Wellington and Penrose if staff was not so important to our business. Nowhere, if based on emotion as we are westies and proud."

"No other location in Auckland. Total traffic strangulation."

"Would not consider any other site for current manufacture we still have space available for expansion."

"None – we chose this area after considering quite a few others."

"No other location would be considered unless forced to shift. Staff live locally."

"Onehunga/Penrose – proximity to transport system. Geographically central for Auckland distribution."

"We would consider any location, however the cost of relocating would probably make it uneconomic to shift if rents stay at about its current level."

Contact with Govt. agencies (Q.21)

"New Zealand Furniture Association."

"Employers & Manufacturers Association (EMA.)"

"Employee training: cost effective & very diverse 'Biz Info.'

"Yes. Employee Training and Apprenticeship Scheme."

"New Zealand 'New Employee' Scheme – well trained & appointed people."

"Trade New Zealand, Investment New Zealand and Department of Economic Development."

"Very little. Mainly Customs, Ministry of Agriculture & Fisheries (MAF) and Inland Revenue Department (IRD)."

"Mainly export oriented bodies or technical bodies i.e. Trade New Zealand, New Zealand Trade Centre, B.R.A.N.Z. and Technology New Zealand."

"Some contact with Technology New Zealand for process development."

"New Zealand Trade and Enterprise."

Served by

Telecommunications

Infrastructure

(Q.23) "Okay."

"OK, but completion would be good."

"Well & lots of suppliers such as printers etc."

"Excellent."

"Telstra Clear DDi's & ASDL good service."

"Average – we use Jetstream but continually experience problems including loss of connection."

"Not available except Woosh Wireless."

"Not well."

"Poor until last year – we had fibre optic installed."

Served by

Energy "No competition."

Infrastructure

(Q.23) "Good."

"Well if costly. Reliable supply etc."

"Very good."

"Great."

"Excellent."

"Highly annoyed that power is again subject to potential outage; Power charges to increase this year by 50%. We also have out own generating capacity."

The degree of cost of land today affecting location (Q.25)

Low

"Not at all."

"Small."

Medium

"The overall cost of the lease as well as the conditions were relevant. Cost of land is part of the package."

"Overheads keep expanding and limited accessibility."

"Potential for sale & leaseback becomes more attractive to head-office, but not to local organisation."

"Have recently purchased existing land & built office warehouse. Availability of suitable site with motorway connection close was prime location decision."

"Value's have increased. Possibility to redevelop site to office away from factory warehouse."

High

"This was one of the reasons we purchased these premises. We looked at the Albany area but found that a similar sized premises cost up to $50,000 more."

"CBD would have been our preference. Rosebank prices fitted out budget."

"Expansion possibilities limited because of increasing rental/land costs."

"Need to expand to new building, but prices make this not viable."

"Large Degree – building here is too expensive looking for other options."

Other

"Our area has no land left."

"As we rent our building, our rent does reflect the land value. Our experience has been that we could not move to other locations, even out of the Auckland region, as the cost of relocation would far out weight the potential saving in rent."

Cost of land 5 "Not at all."

Years ago (Q.26)

"Encouraging."

"It was more affordable."

"Land wasn't, as had a price 5 years ago, however, we didn't have the need to expand."

"A lot."

"Very."

Issue of appropriately "No."

Zoned land (Q.27)

"Purchased land 3 years ago."

"No – the vacant land remaining undeveloped should be kept at industrial zoning to improve the area infrastructure and service."

What Auckland City "It takes months to get a resource consent and some of the demands

services could are unrealistic."

benefit your

business (Q.29) "Communication. Listen to needs rather than dictate. Pay for services. Listen to ratepayers. Maintain utilities. Design roading – parking."

"Lower rates – not to increase by 50%."

"Take away the rubbish subsidy e.g. We create a lot of waste through the nature of our business and we regularly visit the tip and have a waste removal company remove rubbish are still faced paying for useless wheelie bins. This council is out of touch with its commercial contractors."

"What do we get now? I wouldn't know."

"Relocation of reusable resources other than current recycling programme i.e. pallets, re-usable boxes etc."

"Better public transport. Policing of Rosebank Road for foolish and dangerous driving."

"Roading, perhaps roundabouts at the side street junctions. Dotted yellow line opposite side street junctions would be a good start as cars parked there stop traffic flow."

"A decent kerbside recycling scheme – little blue boxes are useless when you've got 250 people on site – where do we put 100 + plastic milk bottles & cans & bottles. We've tried to convince council but to no avail."

"Get our motorway/public transport issue sorted quicker – things go nowhere. E.g. Rosebank Road upgrade – side-tracked for years!"

"Public Transport, trains/buses instead of cars. Building motorways and more roads is very short sighted."

"Rubbish collection and recycling services. We are in a business park accessed from Rosebank Road. The collection services will not come into the Business Park. Everything must be taken up to the road front."