Food premises

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Complaints about food premises

Complaints regarding the quality of service, palatability or presentation of food are not handled by Auckland City. If you have any complaints of this nature you will need to take these up with the management of the premises.

Please contact us if you have any concerns or complaints about food premises relating to

• the cleanliness in the premises
• rubbish dumped outside
• the manner in which food is stored
• food hygiene
• smells coming from a food premises
• safety issues
• no licence

For complaints about

• food poisoning
• hospitalisation due to contamination

contact the Auckland District Heath Board