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Rates index | Responsibility for rates | Your rates for 2008/2009 | Rates calculator for 2008/2009 | Payment assistance | How will you pay? | Changing your details | Application to withhold name and address

Changing your details

You will need to notify us if your customer details change.

Allow up to 10 working days for changes to appear on your rates notice. To ensure this is actioned as quickly as possible, please include your assessment number. This number is on the top right hand corner of your rates notice.

If you need additional assistance or information, contact us.

Change of address

To notify us of a change of postal address, you can:

To view PDFs download Acrobat Reader from the Adobe website. Further help on how to view PDFs.

  • submit an online request including the following details:

    • the actual property address
    • the previous postal address
    • the new postal address
    • and your assessment number

  • or contact us and we can make the necessary changes.

Change of name

To notify us of a change of name, you can:

  • complete the change of address form and post to Auckland City. Enclose a copy of one of the following documents:

    • Marriage License
    • Deed Poll
    • Birth Certificate
    • Death Certificate
    • Passport
    • Power of Attorney (authority delegated to another person)
    • Copy of "Certificate of Incorporation" from Internal Affairs (if there is a change to your company's name)

    Change of customer name or address form (39kb) PDF

To view PDFs download Acrobat Reader from the Adobe website. Further help on how to view PDFs.

Change of tenant

Auckland City does not list residential tenants as ratepayers for a property.

Under the Local Government Rating Act 2002 the owner is listed as the ratepayer unless the tenant meets the conditions listed in the act:

Section 11

(1) The name of the following persons must be entered in the rating information database and distract valuation roll as the ratepayer in respect of a   rating unit:

(a) the owner of the rating unit; or

(b) the lessee of the rating unit under a lease that

(i) is registered, after the commencement of this section, under section 115 of the Land Transfer Act 1952; and

(ii) is for a term (including renewals) of not less than 10 years; and

(iii) provides that the lessee must be entered in the rating information database and district valuation roll as the ratepayer in respect of the unit.

(2) The name of a person who is a lessee of a rating unit must be entered in the rating information database and district valuation roll as the ratepayer in respect of the unit if :

(a) the name of the person was, immediately before the commencement of this section, entered in the district valuation roll as the occupier of a separately rateable property under the Rating Powers Act 1988 that substantially corresponds with the rating unit entered in the rating information database; and

(b) the person is a party to a lease or licence with the owner

(i) that was entered into by the owner and the person before 8 August 2001; and

(ii) remains in force; and

(iii) either

(a) precludes the renegotiation of rent or any other payments that would allow the owner to be reimbursed if the owner were directly liable to pay the rates due on the unit, or

(b) is a lease registered under section 115 of the Land Transfer Act 1952.

To arrange the change of address you can:

To view PDFs download Acrobat Reader from the Adobe website. Further help on how to view PDFs.

Change of ownership

When you sell your property, a copy of the Notice of Change of Ownership or Occupancy (also known as Notice of Sale) is sent by the vendor's solicitors to Auckland City.

Until advised of a property sale or change in tenancy, rates notices will be sent to the previous owner or tenant.

If you have recently sold your property, contact your solicitor to forward a copy of the Notice of Change of Ownership or Occupancy to Auckland City.

Updated June 2008
Copyright © 2007 Auckland City Council. All rights reserved.