Rates
Rates index |
Responsibility for rates |
Your rates for 2009/2010 |
Rates calculator for 2009/2010 |
Proposed rates for 2010/2011 |
Rates estimator for 2010/2011 |
E-rates |
Payment assistance |
How will you pay? |
Changing your details |
Application to withhold name and address
Paying your rates
Pay in full |
Pay by instalment |
Payment methods |
Problems with payment
Pay in full
You can pay your rates in full at any time, however, to qualify for the 1.5 per
cent discount your payment must be received by Auckland City before 5pm on
Wednesday 20 August 2009.
Advantages of paying in full
If you pay the full amount of your rates by the first instalment date:
- you will get a 1.5 per cent discount
- you will get no more rates bills this year.
You can pay in full by:
Paying by instalment
You can either pay your rates by Rates Direct
where you can choose the frequency of regular payments from your bank account or in
four instalments spread throughout the year.
Four instalments
Rates are payable in four equal instalments. They are spread throughout the year. You will receive four rates bills. Each one is due one month after you receive the bill.
In 2009/2010, regular instalments are due by 5pm on the following dates:
| Instalment 1 |
|
Thursday 20 August 2009 |
| Instalment 2 |
|
Friday 20 November 2009
|
| Instalment 3 |
|
Monday 22 February 2010
|
| Instalment 4 |
|
Thursday 20 May 2010 |
Note: If you are paying by instalment, allow enough time for the payment to reach
us by the due
date. If your payment is late, a 10 per cent penalty will be added.
Another 10 per cent penalty will be added to overdue amounts still unpaid by
1 July 2009 and 5 January 2010.
Payment methods
You can pay by any of the following ways:
Pay by Rates Direct
You give Auckland City the authority to make deductions from your bank account at an agreed frequency - fortnightly, monthly, bi-monthly or annually
Advantages of Rates Direct
- you only have to set up the authority once
- Auckland City will send notification of the new deduction amounts and dates at the start of each rating year
- no chance of forgetting - so no penalties
Setting up Rates Direct
To set up Rates Direct you can:
- download the form from this website. If you have multiple properties you can have more than one property scheduled for payment at the same time. Each property can be listed separately on your bank statement but each will incur associated bank fees.
Rates Direct form (52kb) PDF
To
view PDFs download Acrobat Reader from the
Adobe
website. Further
help on how
to view PDFs.
- contact us to arrange for a form to be sent to you.
This can be arranged at any time of the year, however it takes 2-3 weeks to set up, so if there is an instalment due, ensure we receive the form well in advance.
Cancelling or changing Rates Direct
To cancel or change the frequency of your payment or if you want to change any other details contact us.
Pay by Telephone or Internet Banking
Customers within New Zealand
You can make arrangements with your bank to pay your land rates and other bills using telephone or internet banking. Contact your bank to set this up, you will need to provide the bank with the 11 digit
assessment number from your rates notice. The bank will have all of the other required details.
Customers outside New Zealand
Customers outside of New Zealand, or with an overseas bank will need to provide the following details to their bank:
| Payee name |
Auckland City |
| Payer particulars |
Your name |
| Payer code |
Property address (listed on your Auckland City rates notice) |
| Payer reference |
11 digit assessment number (listed on your Auckland City rates notice) |
| Account name |
Bank |
Branch |
Account number |
| Auckland City |
Westpac |
Mid City |
03-0296-0156329-04 |
Note: For multiple properties it is essential that a separate payment is set up for each property, as above. These details apply to Auckland City land rates
only. Contact Metrowater for details about how to pay your water rates.
Remember to pay your rates before the instalment due date to ensure Auckland City receives your payment on time.
Pay online by credit card
You can pay your rates online by credit card. The credit cards accepted for
this transaction are Visa and MasterCard. A convenience fee of 2.10 per cent per
transaction will apply (or minimum of $3.50 per transaction).
Make a credit card payment of your rates account online.
Remember to pay your rates before the instalment due date to ensure Auckland City receives your payment on time.
Pay by mail
Write a cheque for the amount owing and post it with the remittance slip, using the envelope enclosed with your rates
bill. Cheques should be made out to Auckland City. Don't forget to affix a
50c
stamp.
To avoid penalties, your payment must be received by Auckland City before 5pm on the
instalment due date.
Pay in person
You can pay in person by taking the remittance slip part of the rates notice and your payment to one of the following Auckland City service centres:
Pay at Westpac
You can also pay land rates at any Westpac branch in the Auckland region, from Pukekohe to Orewa, up to the due date of the
instalment. Payments may be made by cash, cheque or
eftpos. Credit card payments are not available.
You must have your rates notice with the remittance slip intact when paying.
Please note a change for this year. Ratepayers are able to take in any 2009/2010
instalment notice into the Westpac branch and pay any amount.
Refer to Payment methods for alternative payment options.
Problems with payments
Please let us know if you have problems with paying your rates or clearing arrears because of financial
hardship. We may be able to help you solve them. Call the Rates Helpline: 379 2025
Updated December 2009
