When is my collection?
Your blue-lidded recycling wheelie bin will be emptied every second week and
generally on the same day as your red-lidded wheelie bin.
Check your collection day and time >> Remember
to place your bin at the kerbside before 7am on your collection day unless otherwise
stated.
Note: use you browsers 'back' button to return to this page.
Who gets a bin
Please note: recycling is also provided for Waiheke
Island
and the Central Business District.
Residential
Every property rated residential that currently has a red-lidded wheelie bin
for household rubbish disposal is entitled to a blue-lidded recycling wheelie
bin.
Bins belong to property. When you move house, please leave your bin at the
old property and contact us to arrange a bin
for your new home if you need one.
Businesses
Businesses will be provided with additional blue-lidded recycling wheelie
bins so that staff can continue to recycle everyday household recyclable items
such as newspapers, milk containers and aluminium cans.
The council does not collect paper and cardboard waste generated by
businesses. If your business generates large amounts of paper and cardboard
waste you should make alternative arrangements with private contractors.
Cardboard is a high value recyclable material and there are a number of
collectors who provide this service. View the
Yellow Pages website for details of private paper-recycling contractors.
Please note:
- private collections must be made from inside the property, not the
kerbside
- businesses leaving loose material, in particular cardboard and paper, at
the kerbside will be contacted by council officers. Persistent offenders
will face a fine of $400 for illegal dumping.
Schools, kindergartens and playcentres
All kindergartens, playcentres, primary, intermediate and secondary schools
are eligible for a recycling collection at no cost to the school. Bins will be
allocated as follows:
- Kindergartens/playcentres - one blue-lidded recycling wheelie bin
- Primary and intermediate schools - one blue-lidded recycling wheelie bin
per 100 students
- Secondary schools - one blue-lidded recycling wheelie bin per 75 students
Please note: this is a kerbside collection service and any exceptions to this
need to be advised to council.
Please contact us if you would like to use
this recycling service.
Bin
wasn't emptied
If you put your blue-lidded recycling wheelie bin out on the right day, (allowing
for public holidays) but it was not emptied, it may be for one of the following
reasons:
Reasons why your bin might not be emptied
- your bin was not put out on time. Bins put out after the truck has been will
not be collected
- your bin was too full. The contents can spill onto the road and gutters when
being emptied. The lid must be fully closed
- cardboard is jammed into the bin. Flatten or tear cardboard boxes to save
space and prevent jamming
- your bin was outside the wrong address. Bins will only be emptied if they
are outside the correct address
- your bin contained incorrect materials. You will need to remove these materials
before your next collection
- your bin was not placed correctly
- your bin was too heavy. Remove heavy items before your next collection
- your bin is damaged. Contact us to arrange
for it to be repaired.
If your bin was not collected for one of these reasons, you will need to rectify
the problem and wait for your next collection.
Read the following information to help you avoid these problems in the future:
If there is another reason your bin was not emptied, please
contact us for assistance.
Bin is missing or damaged
Missing/stolen bins will be replaced at no extra cost. To avoid this problem in the future
please take your bin in as soon as possible after your collection. For easy identification,
your property number is located on the side of your bin.
Damaged blue-lidded recycling wheelie bins will be repaired and/or replaced at no cost
to the resident if they are damaged during the collection. Normal wear and
tear of the bin will also be repaired.
Contact us if your blue-lidded recycling
wheelie bin has been stolen and you would like a replacement, or your bin needs to be repaired/replaced.
Need an additional bin
We will provide additional recycling bins to eligible businesses and residential
ratepayers at a modest cost. See Who gets a bin for more
information.
The additional recycling bins will be provided if they can be stored on your
property between collection days and not cause problems when placed out for collection.
If you would like an additional bin, please contact
us and we will check whether you are eligible.
How
to use your bin
Place your bin:
- outside your property - bins will only be emptied if outside the correct
address
- as close to the kerb as possible
- facing the street with the handle facing your property
- well clear of parked cars, poles and trees (where possible) and not causing
a hazard to traffic or pedestrians
Allow approximately half a metre between your bins so the grab arm of the
truck has enough room.
Put your bin out the night before your collection or before
7am on the day of your collection.
Only put clean household recyclables in
your bin - see What can be recycled
Do not put recyclable materials in plastic bags.
Don't overfill your bin - the lid must be fully closed.
Place contents loosely into the bin to ensure it empties completely when
tipped into the truck.
Flatten or tear cardboard boxes to save space and prevent jamming.
Return your bin to your property promptly after collection to avoid theft or damage.
Additional
material for recycling
If you have excess recycling, you can store it in your old blue recycling crate
and empty into your blue-lidded recycling wheelie bin for your next collection day.
Please do not:
- place extra items next to or on top of your blue-lidded recycling wheelie
bin
- put additional recycling out in your old blue recycling crate or any other
container as these will not be collected.
If you regularly have excess recycling you may need
an additional bin.
Reviewed January 2010
