Collection days
Click on the letter that corresponds to your street name to view a list of streets
and their collection days.
A - B
| C - F
| G - K
| L - N
| O - R
| S - T
| U - Z
Rubbish and recycling should be placed on the kerbside by 7.30am
on your collection day.
See Public holiday collections for any changes to your normal collection day following a public holiday.
Rubbish
Rubbish that cannot be recycled or composted and is non-hazardous must go in
your red-lidded wheelie bin or an official red rubbish bag on collection day. Please ensure you tie
the bag to
secure the contents.
View information about where and how to collect
your allocation of official red rubbish bags.
Recycling
You don't have to separate your recyclables for kerbside collections. Place all material together in your
blue-lidded recycling wheelie bin or bags (clear or white) eg glass, aluminium
cans, paper, plastics.
The recyclables are forwarded to the material recovery facility
for processing.
Read more about what you can and can't recycle >>
New service
The new rubbish and recycling services for Waiheke Island became fully
operational on 30 November 2009. Ratepayers were given the opportunity to
choose to continue to use bags or change to bins, or a mix, for weekly
collection of rubbish and recycling.
Below is a summary of frequently asked questions.
Do I pay extra for a bin or bins?
No, the cost is covered by your targeted waste rate.
Can I have both bags and bins for recycling and rubbish?
You can only choose one option for each service but you can combine bins with bags.
For instance, bags for refuse and bins for recycling or vice versa. Note: you supply
your own supermarket plastic bags for recycling.
Are official recycling bags available?
At this stage, if you choose bags for your recycling it will stay
the same as the current system where you place recyclables into clear or white supermarket
bags.
Can I swap back to bags if I do not like the bins?
We will assess requests on a case by case basis.
Do I have to pay if the bin is damaged or goes missing?
No, contact us and we will send the contractor to your property
to replace or fix your bin.
Who buys/owns the bins?
Auckland City Council purchases the bins from the manufacturers.
Why wasn't I given the choice between bins or bags?
Some properties have a dedicated property manager with the authority to make
these decisions on behalf of residents. If you do not agree with their decision,
you will need to discuss this with your property manager.
What if I move house and I do not want the bins?
If you are the new owner and do not wish to use bins, council will arrange to
remove them. If you are renting you will need to speak with your property
manager or landlord as it is the ratepayers decision as to which option they
choose.
Do I need to separate my recycling?
No, you can place
all material together in your bin or bags - eg glass, aluminium cans, paper, plastics.
If you choose to take your recyclables to the transfer station, you will have to
separate your material on site.
Does combining my recycling cause cross contamination?
No, all recycling is sorted by a machine, processed and baled before being sent
to the appropriate market for recycling. For example, the recycling centre at Onehunga recovers 96.7 per cent of materials from bins.
I do not think my road is safe for trucks.
New trucks that will be used to collect your rubbish and recycling will not be as
large as the temporary trucks used by TPI. A ute will be used where streets
are too narrow for the trucks.
What if I'm not home to put my bin out or bring it in?
Residents are responsible for placing their rubbish and recycling out by 7.30am on collection day and taking their bins in on the same day. If you are not going to be home on your collection day you can take your rubbish and recycling to the
transfer station free of charge (note: rubbish must be in official red bags), seven days a week. If your rubbish is not in official red bags, charges will be applicable.
What if I'm not home to put my bag out?
You can take your rubbish to
the transfer station free of charge seven days a
week. Alternatively, 'throw 'n' go bins' will be located at Matiatia and
Kennedy Point wharves and will be emptied at regular intervals.
What are the dimensions of the bins?
The rubbish bin will be a 140-litre bin, width: 535mm, height: 915mm
The recycling bin will be a 240-litre bin, width: 580mm, height: 1100mm.
Updated January 2010
